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Alleged Discrimination at Connecticut Community Care | Calls for Internal Investigation



Still no answers 250 days later.


Erin Kane, Head of Quality and Performance Improvement for CCC Connecticut Community Care.

Julia Evans Starr, President of CCC Connecticut Community Care.

Persist in neglecting the matter and refraining from offering any pertinent information.


Title: Alleged Discrimination at Connecticut Community Care Inc. Calls for Internal Investigation


On August 1, 2022, ABI Resources, a provider of services for individuals with Acquired Brain Injury (ABI) under the Medicaid ABI Waiver Program, submitted a formal inquiry and request for an internal investigation into an incident that took place on July 25, 2022, involving Connecticut Community Care Inc. (CCC), a care management organization in Bristol, Connecticut. The incident in question raises concerns about potential discrimination and a violation of the ethical principles of person-centered care that CCC is expected to uphold.


The Medicaid ABI Waiver Program is designed to support people with acquired brain injuries, allowing them to live in the community and avoid institutionalization. This program is overseen by the Connecticut Department of Social Services and adheres to strict guidelines and protocols to ensure the welfare and dignity of its beneficiaries.


The incident on July 25, 2022, involved CCC manager Doreen Andrew directing the immediate removal of ABI Resources' support services for a Willington consumer without prior notice. The directive was sent to an ABI Resources Program Support Manager via text message at 8:00 am, leaving the consumer without adequate support and potentially violating the regulations of the Medicaid ABI Waiver Program.


ABI Resources has voiced their concern that the actions taken by CCC and Doreen Andrew may conflict with the program's regulations and contradict the values and mission of ethical person-centered care that Connecticut Community Care claims to champion. In response to these concerns, ABI Resources has formally requested an internal investigation by CCC to determine if discrimination or a breach of policy occurred.


This incident underscores the importance of adherence to regulations, transparent communication, and ethical practices in the provision of services for vulnerable individuals. It is essential for care management organizations like CCC to thoroughly investigate any allegations of discrimination or policy violations to maintain the trust and confidence of the communities they serve.


The outcome of the internal investigation will be crucial in determining if any wrongdoing occurred and if corrective measures need to be taken to ensure that the rights and dignity of those under the care of Connecticut Community Care Inc. are protected. As the investigation unfolds, it is imperative that all parties involved prioritize the welfare of the consumer and uphold the highest standards of care in their practices.



Erin Kane Head of Quality and Performance Improvement for CCC Connecticut Community Care.

Julia Evans Starr, President, of CCC Connecticut Community Care.

Persist in neglecting the matter and refraining from offering any pertinent information.



Alleged discrimination

Connecticut Community Care Inc.

ABI Resources

Internal investigation

Medicaid ABI Waiver Program

Ethical person-centered care

Doreen Andrews

Incident

Regulations

Vulnerable individuals




Acquired Brain Injury (ABI) Resources: Empowering Individuals with Brain Injuries to Achieve Optimal Living

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Acquired Brain Injury (ABI) is a debilitating condition that affects individuals physically, cognitively, and emotionally. ABI survivors often face a lengthy and arduous recovery process, which can result in feelings of isolation and uncertainty about the future. Fortunately, ABI Resources is here to assist.

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ABI Resources is an organization committed to offering support and resources to individuals with ABI, as well as their families and caregivers. Their mission is to empower ABI survivors to achieve optimal living, and they accomplish this by providing a variety of programs and services tailored to each individual's unique needs.

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A key component of ABI Resources' assistance is their community-based programs. These programs offer survivors the opportunity to engage with others who have similar experiences and to participate in activities that promote physical, cognitive, and emotional wellness. From art therapy to yoga classes to support groups, ABI Resources provides a wide range of programs that help survivors build confidence, improve their skills, and connect with others.

In addition to their community-based programs, ABI Resources also offers individualized support services. These services are designed to help survivors navigate the challenges they may face in their daily lives, such as managing finances, finding employment, or accessing medical care. The organization's team of trained professionals works closely with each individual to create a personalized plan that addresses their specific needs and goals.

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One of the most inspiring aspects of ABI Resources is their commitment to education and awareness. They understand that many people are unfamiliar with ABI and its impact on individuals and families, and they work tirelessly to increase public awareness and understanding of the condition. Through their outreach programs and educational resources, ABI Resources helps to break down the stigma surrounding ABI and to promote understanding and compassion.

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At the heart of ABI Resources is a deep commitment to the individuals they serve. They understand that each person's journey is unique, and they are dedicated to providing personalized support and resources to help survivors of ABI live fulfilling and meaningful lives. Whether it's through community-based programs, individualized support services, or education and awareness initiatives, ABI Resources is making a real difference in the lives of individuals and families impacted by ABI.

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In conclusion, ABI Resources is an organization that inspires hope and empowerment for individuals with ABI. Their commitment to community, education, and individualized support services helps to ensure that survivors of ABI have the tools and resources they need to live their best lives. By raising awareness and breaking down stigmas surrounding ABI, ABI Resources is making a meaningful impact in the lives of those affected by this condition.

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ABI Resources is a reputable organization that provides exceptional support to individuals and families in collaboration with various government agencies and community service providers, including the Connecticut Department of Social Services DSS, COU Community Options, the Connecticut Department of Mental Health and Addiction Services DMHAS, Connecticut Community Care CCC CCCI Southwestern Connecticut Area on Aging SWCAA, Western Connecticut Area on Aging WCAAA, Allied Community Resources ACR, Access Health, and United Services. ABI Resources collaborates care with renowned institutions such as UCONN, Yale, and Hartford. As a community care and supported living provider, ABI Resources is dedicated to offering high-quality and personalized care to enhance the lives of those it serves. Medicaid MFP Money Follows the person program / ABI Waiver Program / PCA waiver.

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The information provided is for educational and informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this platform.

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ABI Resources does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this platform. Reliance on any information provided is solely at your own risk.

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The use of this platform does not create a doctor-patient relationship or any other type of healthcare provider-patient relationship. If you think you may have a medical emergency, call your doctor, a medical professional, or your local emergency number immediately.

 

In summary, ABI Resources is a reliable and dedicated organization that helps individuals with acquired brain injuries to achieve optimal living. By providing community-based programs, individualized support services, and educational resources, ABI Resources is making a significant impact on the lives of those affected by this condition. Their unwavering commitment to raising awareness and breaking down stigmas surrounding ABI ensures that survivors have the necessary tools and resources to live their best lives. Through collaboration with various government agencies, community service providers, and esteemed institutions, ABI Resources continues to enhance the lives of the individuals and families they serve.

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